Privacy Policy

What information do we collect?

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We collect information from you when you register on the site, place an order, respond to a survey or

communication such as e-mail, or participate in another site feature.

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When ordering or registering, we may ask you for your name, e-mail address, mailing address, daytime

phone number, credit card information or other information.

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Like many websites, we use "cookies" to enhance your experience and gather information about

visitors and visits to our websites.

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We also receive and store click-stream data and other information about visits to our websites which

may be combined with personal information you have provided. This information is used to analyze and

improve the website experience.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest

or promotion, respond to a survey or marketing communication, surf the website, or use certain other

site features in the following ways:

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To allow us to better service you in responding to your customer service requests.

•To quickly process your transactions.

•To administer a contest, promotion, survey or other site feature.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your

personal information is contained behind secured networks and is only accessible by a limited number

of persons who have special access rights to such systems, and are required to keep the information

confidential. When you place orders or access your personal information, we offer the use of a secure

server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL)

technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information

unless we provide you with advance notice, except as described below. The term "outside parties" does

not include surprisehair.com. It also does not include website hosting partners and other parties who

assist us in operating our website, conducting surprisehair.com business, or servicing you, so long as

those parties agree to keep this information confidential. We may also release your information when we

believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others'

rights, property, or safety.

However, non-personally identifiable visitor information may be provided to

other parties for marketing, advertising, or other uses.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all

feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to

information collected offline.

Your consent

By using our site, you consent to our privacy policy.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to

your email address; and/or (c) disable your account to prevent any future purchases through that

account. You can make these requests at the customer information section, or by telephoning, or

emailing your request surprisehair.com’s Customer Support department at

surprisehaircompany@163.com. Please do not email your credit card number or other sensitive

information.