What information do we collect?
We collect information from you when you register on the site, place an order, respond to a survey or
communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, daytime
phone number, credit card information or other information.
Like many websites, we use "cookies" to enhance your experience and gather information about
visitors and visits to our websites.
We also receive and store click-stream data and other information about visits to our websites which
may be combined with personal information you have provided. This information is used to analyze and
improve the website experience.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest
or promotion, respond to a survey or marketing communication, surf the website, or use certain other
site features in the following ways:
To allow us to better service you in responding to your customer service requests.
•To quickly process your transactions.
•To administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your
personal information is contained behind secured networks and is only accessible by a limited number
of persons who have special access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we offer the use of a secure
server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information
unless we provide you with advance notice, except as described below. The term "outside parties" does
not include surprisehair.com. It also does not include website hosting partners and other parties who
assist us in operating our website, conducting surprisehair.com business, or servicing you, so long as
those parties agree to keep this information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others'
rights, property, or safety.
However, non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all
feedback pertaining to privacy, or any other issue.
Online Policy Only
information collected offline.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to
your email address; and/or (c) disable your account to prevent any future purchases through that
account. You can make these requests at the customer information section, or by telephoning, or
emailing your request surprisehair.com’s Customer Support department at
email@example.com. Please do not email your credit card number or other sensitive